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Project Submission Form

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We are currently have a glitch with this form. Sorry for the inconvenience. Please contact Kevin Adamson kadamson@tru.ca, Rochell Dsouza rdsouza@tru.ca, or Cristian Sonea csonea@tru.ca for any urgent requests

About You







Your marketing strategist is:

Rodrigo Landim

Email: rlandim@tru.ca

Phone: 250-852-6845

Your marketing strategist is:

Caitlin Johnson

Email: cjohnson@tru.ca

Phone: 250-852-7157

Your marketing strategist is:

Rochell Dsouza

Email: rdsouza@tru.ca

Phone: 250-852-7291

Your marketing strategist is:

Kevin Adamson

Email: kadamson@tru.ca

Phone: 250-371-5796

Your marketing strategist is:

Kim Kimberlin

Email: kkimberlin@tru.ca

Phone: 250-392-8048

I have a story idea


Expected timeline | 3-4 weeks (timeline will vary depending on the request and our workload).


Thank you for reaching out! This request is best if you have a topic that may be a good fit for a newsroom story, news release or message for the TRU community.


Do you have a story about student, faculty or staff success? Got news that builds TRU’s reputation or has impact on the community or beyond? Need to share something with TRU faculty and staff? Then we’re here to help.


Please note that timelines may vary depending on the request and our workload.


Here are the questions we’d like you to answer best as possible to help us fully understand your needs.







I have a simple website request


Expected timeline | 3 days (minimum).


Thanks for reaching out! We're happy to help with your website request.


Please note simple website requests typically take a minimum of three days to complete, depending on scope and workload.


Simple requests include editing existing text or visual content on the website and updating or removing links.




I have a CRM marketing email request


Expected timeline | 5 days (minimum).


Thanks for reaching out! We're happy to help with your CRM email marketing request.


Please note information session requests typically take a minimum of five days to complete, depending on scope and workload.





I have a complex website request


Expected timeline | 2 - 4 weeks.


Thank you for reaching out! We are happy to help with your website request.


Please note that complex website requests typically take two to four weeks to complete, depending on the scope and workload.


Requests in this category include web page redesigns, new page creation, template updates and marketing campaign pages. To help us better understand your needs, please provide as much detail as possible.




I have a merchandise request


Expected timeline | 1 week - after specifications are provided by the Bookstore.


Thank you for reaching out! Merchandise requests include artwork for items such as t-shirts, hats, customized notebooks and water bottles.


Before submitting your request, please contact the TRU Bookstore (customorders@tru.ca) to discuss which products you’ll be ordering. Once you have selected your products, ask the bookstore to provide specifications (size, printing process, material, etc.) to Marketing and Communications (MarCom).


We will begin designing once we have received the specifications. Please note that merchandise requests take approximately one week from the time the specifications are provided.


All artwork created by MARCOM has a six digit serial number noted on the materials.


In hand date for deliverable(s).

I have a digital screen to submit


Expected Timeline | 1 week.


If your screen submission is about an event, we encourage you to also submit your event details to our online event calendar at inside.tru.ca/events.


Please follow these best practices when creating your slide:


Canva is great for creating slides.

Check out our Canva slide templates.

  • Make your slide 1600 x 900 pixels.
  • Keep main titles to 2-4 words.
  • Make your descriptions or messages short and to the point.
  • Main titles font size should be at least 80 pt.
  • Descriptions should have a font size of at least 30-35 pt.
  • Use TRU brand colours and font. Visit tru.ca/brand for details.
  • Keep your slide simple. More elements can add confusion.
  • Use a short URL that's easy to remember.


I have a social media story idea


Expected Timeline | 1 - 2 weeks.


Thank you for reaching out! We are always looking for compelling stories to share with our audiences on social media. However, we can only share content that aligns with the TRU brand and fits our social media channels: student stories, featured faculty members, research projects, etc.


Please note that timelines may vary depending on the scope of request and our workload.


To help us bring your story to life, please provide as much detail as possible.






I have a written content development request


Expected Timeline | 2 weeks


Thank you for reaching out! We are happy to support you to craft clear, engaging messaging that fits your needs.


Written content development requests include content for the website, brochures, newsletters, promotional purposes and other internal communications.


Please note that written content requests typically take up to two weeks to complete, depending on scope.


To help us better understand your needs, please provide as much detail as possible.





I have a photography content creation request


Expected Timeline | 2 weeks


Thank you for reaching out! We are happy to support you in capturing high-quality photography for internal or promotional use.


Photography content creation requests include images for the website, brochures, newsletters or special events.


Please note that photography content requests typically take up to two weeks to complete, depending on scope and workload.


Provide us with answers to the following questions.







I have a video content creation request


Expected Timeline | 4 - 6 weeks


Thank you for reaching out! We are happy to support you in creating high-quality video content for internal or promotional use.


Video content creation requests include event coverage, an interview, a promotional video and overall video production (e.g. assistance with scriptwriting, location, b-roll, editing etc.).


Please note that video content requests typically take up to four to six weeks to complete, depending on scope and workload. Provide us with answers to the following questions.







If yes, please provide key points or themes you'd like covered in the files you upload.

I have a multi-channel marketing campaign request


Expected Timeline | 6 - 8 weeks


Thank you for reaching out! We are happy to partner with you on this marketing campaign.


A marketing campaign request involves written content development, visual content creation, landing page development and advertising campaigns.


Please note that this request typically takes six to eight weeks to complete.




I have an event registration form request


Expected Timeline | 2 weeks


Thank you for reaching out! This request involves support to create an event registration form and setting up online payment for an event.


Please note that this request typically takes two weeks depending on the scope.





If you do not have a code, contact the Finance Department to get your 4-digit code (this may take up to 2 weeks)






I have a program information session

Program Information Session Request:

  • Timeline. At least five weeks lead time is required to set up and promote a program info session.
  • Presenting. Presenters need to have a TRU zoom account (can be a generic department account)
  • Contact. For more information, contact marcom@tru.ca

Dates and Times 



Presenters




What can prospects expect to get from the info session?
I have an event project that needs planning, organization and execution support


Expected Timeline | 3 - 4 weeks


Thank you for reaching out! Event project request involves written content development, visual content creation, landing page development, printed marketing materials and marketing campaigns.


Please note that this request typically takes three to four weeks depending on the scope and workload.


To help us better understand your needs, please provide as much detail as possible.










Please include the purpose, platforms necessary and potential audience.
I have a BMO Student Street banner request


Expected Timeline | 2 weeks for installation (provided by Facilities).


Clubs, campus groups and departments have the option to hang banners advertising their events or activities on BMO Student Street in Old Main.


Accepted banner materials: paper or vinyl. No other signage materials will be displayed.


How to book a banner

  1. Choose your dates: Use the table below to determine the most appropriate weeks to hang your banner. Booking date ranges are for one week starting on Mondays. Your banner can be posted for a maximum of two weeks. Exceptions can be made based on banner space availability.
  2. Choose your location: Five locations are shown in the graphic below. The table at the bottom of this page indicates which locations are available during your preferred dates. Also note the maximum banner sizes for each location.
  3. Show us your banner: We would really like to see what your banner looks like. Send us a PDF, photo or napkin drawing of your amazing creation!

Maximum banner dimensions

Location 1 - 4: 8 feet wide by 4 feet high

Location 5: 10 feet wide by 10 feet high


Banner Street Map










I have a simple design request


Expected Timeline | 1 week - from the time content is finalized to first proof.


Thank you for reaching out! Simple design requests include pull up banners and other displays, single page brochures, handouts, info sheets and updates to existing materials we designed.


Kindly provide the content you would like included in your collateral. Bullet points are fine — we will review and edit as needed. Once your content is finalized, we will begin the design process and provide a proof for your review.


Please note that simple design requests take approximately one week from the time content is finalized to the first proof.


All artwork created by MARCOM has a six digit serial number noted on the materials.

In hand date for deliverable(s).

I have a complex design project


Expected timeline | 2 weeks - from the time content is finalized to first proof.


Thank you for reaching out! Complex design projects include annual departmental reports and multi-page publications.


Kindly provide the content you would like included in your collateral. Bullet points are fine — we will review and edit as needed. Once your content is finalized, we will begin the design process and provide a proof for your review.


Please note that complex design projects take approximately two weeks from the time content is finalized to the first proof.


All artwork created by MARCOM has a six digit serial number noted on the materials.

In hand date for deliverable(s).

Upload your files
Please upload any files we might need to complete the project such as Word documents, PDFs, samples of previous projects, or image files. If changes are required to a PDF file, use the built-in editing tools in Adobe Acrobat to indicate changes, and attach the edited PDF to your project submission.

Include all necessary pieces of information (written content, logos, photos, etc.)
Approval and Details


This person will act as the main point of contact for the project and be responsible for obtaining sign off.

I have received approval from my Dean or Director to proceed with this project.

Interviewee(s) Contact Information
List all people applicable.
Interviewee







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